COLLECTION OF INFORMATION
Information That You Provide: We may collect personal information from you when you voluntarily provide it in a variety of ways including, but not limited to, contacting us by phone, filling out a form, subscribing to our email list, registering for an account, responding to a survey, connecting with us through social media, emailing us, or using our LiveChat. In addition, we may collect information about your purchases, billing address, gender, occupation, birthday, marital-status, anniversary, interests and credit card information. You may choose not to provide certain information, but it may limit your ability to purchase products, take advantage of promotions, features or services.
Non-Personal Identification Information: We may collect non-personal identification information about Users whenever they interact with our Site. Such information cannot be used to identify you. Non-personal identification information may include the total number of visitors to our site, the number of visitors to specific pages on our site, browser names, the type of computer and technical information about Users means of connection to our Site.
Information We Collect Through Cookies and Other Technologies: A cookie is a small file that resides on your computer, mobile phone, or other device, that allows us to recognize and record information about your specific device when you return. Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. A user may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. For more information about the use of cookies and how to block them, visit www.allaboutcookies.org, www.youronlinechoices.eu(Europe) or www.aboutads.info/choices/ (United States).
HOW WE USE COLLECTED INFORMATION
Ishine Diamonds may collect and use Users personal information for the following purposes:
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To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently. -
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. -
To improve our Site
We may use feedback you provide to improve our products and services. -
To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.] - Facilitate purchases and track orders
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To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them. -
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Our third-party advertising service providers may use non-personal information to provide advertisements about goods and services that may interest you. If you would like to know more about this practice and choose how your information is used and collected by such third-party advertisers, please visit DAA opt-out program or NAI opt-out program.
Compliance with Law and Fraud Protection: We may disclose your information: (1) when we believe in good faith that it is necessary to comply with any applicable law, regulation, legal process, or governmental request; (2) in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person; (3) to other companies and organizations for fraud protection and risk reduction; and (4) to enforce any agreement we have with you.
CHILDREN
Ishine Diamonds does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personally identifiable information from a child under the age of 13, we will delete that data from our systems. Please visit the FTC's website at www.ftc.gov for tips on protecting children's privacy online.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
CHANGES TO THIS PRIVACY POLICY
Ishine Diamonds has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Compliance with Law and Fraud Protection: We may disclose your information: (1) when we believe in good faith that it is necessary to comply with any applicable law, regulation, legal process, or governmental request; (2) in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person; (3) to other companies and organizations for fraud protection and risk reduction; and (4) to enforce any agreement we have with you.
YOUR TEXAS PRIVACY RIGHTS
If you are a Texas resident and would like a copy of our notice describing what categories of personal information we share with third parties or corporate affiliates for their direct marketing purposes and the names and addresses of the third parties and affiliates that received your information in the past year, please email us at office@ishinediamonds.com. Please allow up to 30 days for us to process your request. You may submit such a request once per year.
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
CONTACTING US
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Phone: +1 (737) 344-6122
Email: office@ishinediamonds.com
